International Animal Transport Hubs
KLM Cargo – Shiphol Animal Hotel
One of the International Pet Transport Hubs is the KLM Schiphol Animal Hotel, located at the Amsterdam International Airport Schiphol and serves as the connection hub for all pets traveling worldwide via KLM. Upon arrival at the Amsterdam airport, pets are immediately transferred to the Animal Hotel via climate-controlled, pet-friendly vehicles. The Animal Hotel has designated staff that cares for each animal and provides food, water, a litter box, and even a special dog walking service! Each pet will have space to relax, eat, drink and rest between flights. There is a veterinarian on staff, and for pets traveling to The EU as the final destination, the EU Border Entry Vet Inspection is handled at this facility. The Animal Hotel is fully operational twenty-four hours a day and has a quarantine station.
Lufthansa Cargo – Frankfurt Animal Lounge
The Frankfurt Animal Transport Hub is located at the Frankfurt Airport, one of the International pet air travel hubs, and is operated by Lufthansa airlines. The world’s most modern animal station with 24/7 animal care, handling, coordination, and veterinary services all under one roof. 42 large animal stalls, 39 dog kennels, three quiet zones for cats, 18 climate chambers, two aviaries, and a black light area for examination of ornamental fish. All staff is trained and specialized for accommodation and care. From a big dog to a small cat, air travel always means excitement and uncertainty for the owners and their four-legged friends. With Lufthansa’s particular product, animals travel under the best possible conditions. They are treated to species-appropriate accommodation and care throughout the entire journey. Especially for flights with layovers at one of the International Pet Transport Hubs, Frankfurt Airport
The premium service offered for an additional fee provides the following additional benefits:
- Photo upon arrival with email update
- More space in the lounge- Live/td Premium guarantees considerably larger kennels in the comfort of the Animal Lounge so pets can really enjoy their well-deserved break.
- We make allowances for special requests in transit, including administering medications, providing pets with special food, and looking out for known allergies.
London Heathrow Animal Reception Center
Certain countries will require your pets to arrive as manifest cargo, which is the preferred method of travel for pets. One of those countries is the United Kingdom. So, if you and your pets are taking a trip to the UK, then plan for them to fly unaccompanied. However, they will be treated with extreme care when they arrive at the London Heathrow Animal Reception Center (HARC). Once pets touch down in the UK, they are transferred from the aircraft directly to the Heathrow Animal Reception Centre (HARC). Once pets are booked in at the HARC, they are released from their crates into the boarding/kennel space allocated & checked over to ensure they have traveled well. Each pet is scanned for a microchip reading while being released into the allocated kennel or cattery space. The kennels for dogs have an indoor area along with an outdoor run for the opportunity to stretch their legs. The inside area is climate maintained so that pets remain comfortable during their stay. The HARC provides beds & blankets, and food/water is offered. If there are any special dietary requirements or medication, this will be administered at this time. Once customs clearance has been completed, we will contact you to discuss delivery or collection. Please note that the whole process can take 5-8 hours from the flight arrival, which can vary depending on how busy the Airline, Authorities, or even HMRC customs are on the arrival date.
Brussels Animal Care & Inspection Center
This International Animal Transport Hub is a brand-new facility for animal transport and housing for pets traveling through one of the International Pet Travel Hubs, BRU (Brussels, Belgium). Multiple animals stay with adaptive lighting, temperature, and air cycling to make sure animals permanently reside in optimal conditions. The ACIC has dedicated export and import zones, which are physically separated to avoid contact between animals. The building is designed as passive; solar panels, heating pumps, and thermal exchange further cover energy needs. At the Animal Care & Inspection Center, we want to make the animal’s journey as comfortable as possible. This can be done, for example, by letting dogs out for a short walk just before departure or by taking them out of their crates as soon as they arrive and letting them out on our lawn. We have everything available to ensure that animals are kept in optimal conditions during their stay here regarding food, temperature, and care. Whether it’s dogs, cats, reptiles, fish, insects, birds, or mammals, each animal gets the best approach to make its stay as pleasant as possible while waiting for departure or waiting for release after being imported. All this is only made possible by the fact that all of our staff at least have a degree in animal care and are IATA LAR certified.
Furthermore, all accommodations in our building are equipped with all possible features to adjust light, air, and temperature according to the needs of the animal species staying there. And this is for both import and export. We also provide direct transport to and from the aircraft to ensure that animals are not exposed to extreme weather conditions on the tarmac. Our goal is to treat all animals as well as possible before and after their journey.
Emirates Cargo – Dubai Kennels & Cattery Dubai UAE
Dubai Kennels and Cattery (DKC) is the exclusive, official Animal Handler for Emirates SkyCargo, providing animal care management on behalf of the airline for animals booked as manifest cargo that transit through Dubai International Airport (DXB)
DKC, one of the best International Pet Travel Hubs, has a long-standing, very cooperative working relationship with the UAE Ministry of Veterinarians, which are directly involved in all animal import, export, and transit processes. DKC will provide the primary care for all animals traveling through DXB as manifested cargo, as well as the overall management of health, travel box repair/maintenance/replacement, and general well-being. They will ensure that transit stops and any waiting periods pets experience for import clearance or departing flights in Dubai are comfortable and safe.
Read Our Reviews
With snow storms and a pandemic Heather managed to get my cat from Atlanta to Dublin! She communicated so well with me and I couldn’t be more grateful for all of her help. I would highly recommend Continental Pet Relocation to anyone trying to get their pet across the ocean!
Heather was easy to get in touch with. The process went smoothly and our three animals arrived safely and happily in Germany. We will recommend this company to our friends and use them to bring our fur babies back home.
Continental Pet helped me relocate my cat, Panther, to England Oct 2020 and they did a wonderful job. Kristi and Heather were flexible with our last minute bookings and all the paperwork changes that Covid-19 entailed. They helped me through each phase of the process and gave me really useful checklists far in advance for the vet visits and forms needed for travel. Panther was so cared for! And Kristi and Heather made themselves available at all times for texts and calls. Can't recommend them enough! I wanted the best for my little guy and know I got it using their services.
I am very thankful I picked Continental Pet Relocation to coordinate my Great Dane and Irish Wolfhound safe travel from USA to Europe. The team was on top of every detail concerning the move. The move overseas was already stressful but knowing my dogs travel was taken care of by the professionals at Continental Pet Relocation provided me a peace of mind. I highly recommend Continental Pet Relocation and will use them again.
I would highly recommend using Continental Pet Relocation. My husband and I will use them if we ever need to move our dog overseas again! Heather and Katie were very quick to respond and made the whole process very easy! We moved our Portuguese Water Dog from the US to Germany. The original departure date was canceled due to strikes for Lufthansa. Katie made sure we were updated and worked with us to get our pup out as soon as possible.
I was extremely nervous about shipping our 80 lbs lab to Germany, especially during the covid crisis with limited flights. Heather made the process easy with detailed instructions, and took care of everything. She is flexible as well which was great when my vets office took longer than anticipated for paperwork. She even updated me about her flight status and offered to help with process of picking her up in Germany. My dog was well taken care of at the boarding facility before her flight and was happy when she got off the plane.
We cannot thank Kristi and Heather enough for getting our two dogs and cat shipped from North Carolina to Austria. They made everything super easy and they are so knowledgeable in the process of shipping pets. They replied to every question I had almost immediately. Kept us informed every step of the way. They really remove the stress out of what would have been a stressful situation. I highly recommend them and they’ll be my first call should we need to move again. Thanks so much Kristi and Heather. Best regards, David and Laura.
Heather was amazingly responsive to all my inquiries when we shipped our Rhodesian Ridgeback back to the US and needed ground transportation from GA to NC. She kept us updated when our dog’s flight was detoured to Charlotte, and when she finally landed in Atlanta. Ground transportation was speedy, and our old dog was in great hands. We will definitely use them again.
Spectacular service! I was extremely stressed throughout the whole process of shipping my Lab from the US to Germany but the staff at CPR practically took me by the hand made it all seem easy! The near daily communication and instructions were succinct and accurate, my questions were answered promptly and there was always a thorough follow-up as I completed each step of the process. A truly amazing service! Thank you!
I am genuinely grateful for Heather and Kristi at Continental Pet Relocation. They have gone above and beyond to get my fur babies from North Carolina to Okinawa, Japan. I never recommend doing things last minute; however, when our two pet shipper companies failed me and my family, Heather and Kristi were able to do the impossible with such little time. I cannot say thank you enough to them and the rest of their team. I completely trusted them, and I made the right choice! Thank you, Continental Pet Relocation, for all you’ve done for my family and me!
We were moving from Germany to the US in the middle of the pandemic, needing to book flights right as the CDC announced their rabies ban and airlines stopped flying dogs. Heather was communicative, understanding, and so helpful. Her team was consistently professional. They were also just kind people, which goes such a long way for nervous pet parents hoping to ensure their baby gets to their destination safely. We are so grateful that we reached out to Continental.
Heather and Kristi were fantastic and so helpful when we relocated our small 20lb dog, Rexi, from Seattle to London, while personally and professionally handling lots of twists, turns and unexpected challenges with logistics. Couldn’t have imagined shipping her on our own, and so thankful for their help with everything. We’re now all settled in and exploring the UK! Thanks again and highest recommendation for those considering shipping a pet!
Passionate Pet Shippers! Continental Pet Relocation -Helping families to relocate their pets worldwide.